Our Services

Receiving Inspection
Products are inspected when received.  Any cartons with visible damage are refused.  The product is then staged by name and state in our warehouse.

Pick Ups
Customers are contacted several days prior to loading.  Deliveries are scheduled for specific days and times.  If requested, our drivers can contact customers on the day of delivery one hour prior to arrival.

Additional charges are applied for the following:

Item	Cost
Sofa bag	$7.00 each
Loveseat bag	$5.00 each
Chair/Ottoman bag	$4.00 each
Dining room chair bag	$1.00 each
Dining room tables	$5.00 each
Sofas measuring over 105"	$100 each
All orders received raw (floor sales) will have a $45 handling fee

 

Preload Inspection
All merchandise is uncartoned and inspected prior to loading.  Minor damage is repaired on site by a furniture craftsman who is employed full time with the company.  Pieces are then recartoned or wrapped in furniture pads prior to loading.

White Glove Delivery
Furniture is delivered and placed in customers home.  On pieces weighing over 300 pounds, our drivers may require additional assistance.  Sometimes, extenuating circumstances require additional assistance from customers.  Examples: (a) Second or higher floor deliveries with low ceiling and tight turns.  (b) Unable to park truck within 100 yards of home entrance.  We will mount mirrors on dressers and install bed slats if provided.   On delivery of KD furniture, after all items are carried inside, we will allow one hour of set-up time.  Additional charges may apply for extra set-up time.

Online Tracking
We also provide online tracking for each order we ship.  To access the tracking system, just click the online tracking link and fill in the requested information.  You will then receive detailed information regarding your furniture shipment.

Additional Services
In addition to our standard services, we also provide the following:

Warehouse & Storage
Consolidations
Repair & Refinishing in a 3500 square foot repair facility with an EPA certified spray booth.
Backhauling
Factory Pick Ups